Introduction

Welcome to Joul, an AI-powered journaling application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

Information We Collect

How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our journaling service
• To generate AI-powered insights and responses to your journal memories
• To personalize your experience and improve our AI algorithms
• To communicate with you about your account and our services
• To provide customer support and respond to your inquiries
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations and enforce our terms of service

AI Processing and Data Use

Joul uses artificial intelligence to enhance your journaling experience:

• Your journal memories may be processed by AI models to generate personalized insights
• We use aggregated and anonymized data to improve our AI algorithms
• AI processing helps provide mood tracking, pattern recognition, and writing suggestions
• All AI processing is designed to respect your privacy and maintain data security

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

• Service Providers: With trusted third-party vendors who assist in operating our service
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Consent: With your explicit consent for specific purposes

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit and at rest, regular security assessments, and strict access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. When you delete your account, we will delete your personal information within a reasonable timeframe, unless we are required to retain certain information for legal or regulatory purposes.

Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Objection: Object to certain processing of your information
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information provided below.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers are conducted in accordance with applicable data protection laws and implement appropriate safeguards to protect your information.

Children's Privacy

Our service is not intended for children under the age of 13 (or 16 in the EU). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can delete such information.

Updates to This Privacy Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last updated" date. We encourage you to review this privacy policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: