Support

We're here to help you with any questions or issues

Get in Touch

Have a question, found a bug, or need help with Joul? We'd love to hear from you. Our support team is here to help you get the most out of your journaling experience.

Contact Information

Email Support

Email: support@joul.app

How to Contact Us

When reaching out to us, please include the following information to help us assist you better:

  • Your account email address
  • A clear description of your question or issue
  • Steps to reproduce the problem (if reporting a bug)
  • Your device type and operating system
  • Any error messages you're seeing

Before You Contact Us

Here are some quick steps you can try before reaching out:

  • Restart the app and try again
  • Check your internet connection
  • Make sure you're using the latest version of the app
  • Try logging out and logging back in
  • Check our privacy policy and terms of use for policy-related questions

Feedback & Suggestions

We love hearing from our users! Your feedback helps us improve Joul and make it better for everyone. Whether you have a feature request, found a bug, or just want to share your experience, we're all ears. Send us your thoughts at support@joul.app.

Thank You

Thank you for being part of the Joul community. We appreciate your patience and understanding as we work to provide you with the best possible journaling experience. Your support and feedback help us grow and improve every day.